Frequently Asked Questions

Lash Extensions FAQs

Classic Lash extensions will bond 1 extension with 1 natural eyelash, it is our signature lash application. The result is an enhanced lash line, naturally looking long and full appearance.

Volume Lash extensions are our premium volume lash application where we apply 2 or 3 of our light lash extensions to 1 natural eyelash. Our Vol lashes offer incredible fullness and last longer than our Classic lash application, providing an enhanced natural appearance, very light weight.

Russian Lash extensions are the queen of all lash applications where we apply 3-4 (finder mint lash) of our lightest lash extension to 1 natural eyelash. Our Russian Vol lashes offer a glamour fullness and WOW factor, again very light weight.

All stylists going through intense training, guidelines, and practice to meet Tre Spa requirements. The skill-set, knowledge-base, application speed, quality are a few factors that lead to Senior or Master level promotions. Master Stylists are our top stylists, lead experts, and provide training and guidance in all aspects of Lash related services.

A Classic full set will take between 70-90 minutes, Russian volume will take between 80-120 minutes, unlike other salons we do not count eyelashes, a full set is a full set. We will use as many as are needed to create the right look for you.

The growing cycle lasts about 30-45 days. Every 2 weeks approximately 20%-30% shed, therefore the extension that was attached to it. To keep the lashes looking full and long, we recommend you do a refill every 2-3 weeks, to attach extension to the new growth.

When the extensions are properly applied by a certified, trained technician who uses quality products it should not damage your eyelashes. Our eyelash extension application techniques and innovative aftercare ensures your lash health. If you follow our care instructions properly. We only use formaldehyde-free, medical-grade adhesives which are made exclusively for lash extensions and offer a more sensitive adhesive for our guests who are more prone to allergic reactions. This combination of our top quality adhesive and individual lash attachment will sustain the health and integrity of the natural hairs indefinitely.

Both silk and mink lash are natural fibers, they have that wispy, feather-light feeling that synthetic eyelashes simply can’t match. Our Premium silk lashes are tapered slightly at the end and are thicker through the body, black in color semi-matte satin finish to provide a beautiful full appearance. Silk may be a little thicker than mink, but that means it’s better for creating a really intense look. It’s also glossier and because silk is able to get wet without losing its curl, you can add mascara on top for even more volume. Mink lashes are a little closer to the real thing, because they’re matte and taper more at the ends like people’s own eyelashes do, but you will still get a much more natural effect with silk.

At Tre Spa we don’t lash extension by number. We add as many to your natural lash as needed. The result may vary by individual and Classic vs Volume.

No, please remove all eye makeup and clean your natural lashes with oil-free cleaner or simply wash your face with face wash shampoo or baby bath gel. If you arrive with eye make up, there will be an extra charge of $15 to remove by Tre Spa Professional.

No, to dissolve the medical-grade adhesive a special gel remover is required by a Tre Spa Professional ONLY. The process is painless and will not harm your natural hairs, taking less than 15-30 minutes.

Our eyelash extensions look and feel completely real as each application is customized to your eye shape, natural lash line, and desired look. We offer different curls, thicknesses, and lengths that are indistinguishable in weight to human lashes thereby providing a weightless feel to your lash line. Our experienced, professional lash stylists will choose a variety of extensions to create the most flattering, natural, and beautiful look for you.

Lash growth products that contain steroids change the composition of your lashes and accelerate your eyelash shedding cycle, therefore we cannot guarantee the outcome. Natural lash growth products containing peptides are wonderful and will have no adverse effect on the longevity of your extensions.

No, you will not need to use mascara with your lash extensions, but for nights that you want extra drama you can use a water-based mascara. We carry several brands to choose from. We also offer a service to add a semi-permanent mascara that lasts seven to ten days.

Tre Spa Membership FAQs

A 20%-30% discount on Nail, Eyelash Extension or Spa services through monthly pre-pay programs.

The same day each month, after the monthly statement is paid. The member will receive the store credits to be used for services. The credits will be rolled over month to month and have no expiration date for active members.

  • 20%-30% discount on Nail, Eyelash Extension or Spa services through monthly pre-pay programs.
  • 10% discount for additional services or retail products.
  • Membership could be shared with another family member who resides in the same household.
  • Membership could be transferred for a small fee.
  • Minimum 6 month members agreement.
  • Membership may be canceled anytime with 30 days notice.
  • FREE/discount promotional offers must be repaid if cancellation occurs prior to 6 months term.
  • Gold Member: Two Nail services of gel manicure or Pedicure a month
  • Platinum Member: Two nail services a month, spa Jelly Pedicure, refill or dipping powder
  • Classic Eyelash Extension: Two refill One on One lash enhancement
  • Volume (3D or Russian) Eyelash Extension: Two refill 2-3 to one lash enhancement
  • Day Spa: One facial of Massage or Facial
  • Yearly membership: 10% discount for 12 months
  • Sauna (Unlimited)@TreSpa Signature ONLY

Manicure & Pedicure FAQs

A Gel Manicure lasts up to 4 weeks. The biggest benefit is that they look and feel just like natural nails. When using gel nail polish, it lasts much longer than regular nail polish, will not easily chip, break, or peel, and no annoying smudges. A Gel Manicure uses an Led light which makes the polish instantly hard. If your nails are particularly weak, or prone to splitting easily, then gel nail polish can help to strengthen and protect them. If you nails take a fair old battering during your daily routines, gel polish helps to protect them. Once applied, gel polish acts as a natural barrier against dirt and pollutants. No regular maintenance required, you can let it grow out or remove them at home.

Dip Powder is semi permanent and could last up to 4 weeks. This product will make your natural nail thicker and stronger. This product can be for a nail extension (added tip) to make natural nails longer. NO refill required.

A non-chemical version of Acrylic, strong, and durable for nail enhancement (added tip). Requires bi-weekly refills for proper maintenance.

Dipping Powder is perfect for those with weak nail beds and need extra support from daily routine, but you are not ready for biweekly maintenance or don’t like the electric drill sound on your nail. Dipping gel and dipping acrylic is not the same product, dipping gel doesn’t have strong odor like acrylic does. Dipping gel contains minerals, vitamins to help your natural nail grow stronger and longer. This product will last up to 4 weeks. Tre Spa strongly recommends customers who don’t have either a strong nail bed or want to grow their own natural nail, especially those to want to stop biting their nail. This product has two options who want to get longer nails but don’t want like the machine grilling, or customers who need a break from gel manicure (aka“Gel break”). NOTE: NO refill needed, when the customer returns it requires soaking off and starting a new set every visit.

Builder Gels are a medium to thick viscosity gel that can be used to create and build shape. They are stronger than the brush on type gels and are commonly used within the professional Nail Industry for nail extensions and natural nail overlays. Their strength could be compared to that of acrylic nails. Builder gels are a completely different system to gel polish. We use builder gels for enhancements and overlays, create longer nails, fix broken nails, for extra strength on natural nails.